Critique and synthesize research and identify appropriate research methodologies to solve problems in the field.
In many organizations, documents are housed on the company intranet, usually within a content management system (CMS). Without proper content care, these documents can become outdated, and can easily be rendered unusable if they cannot be found. The problem can become compounded when there are several content owners who all create their own individual organizing schemas, containing their information to their department silo. Storage of documents, naming conventions, or tagging can make sense to one person, and little, if any, sense to another. Organizations may have resisted building more traditional forms of information management (e.g., taxonomies) in the past due to the cost of building and maintaining the taxonomy. Folksonomies can help mitigate the cost of building and maintaining the information system by delegating control to the users. A key to implementing an effective folksonomy is by creating and adhering to a list of “rules” that each individual would be required to follow when using descriptive metadata (tagging). A structure would improve folksonomy consistency as well as improving the usability. The research proposal I completed for LIS 60050 Research Methods and Assessment is an in depth preparation task neccessary for completing a thorough research project. I analyzed and reviewed relevant articles, created a bibliography, designed the research structure, and outlined best practices for research limitations and quality. I used this proposal as a starting point for a research paper on folksonomies that I wrote for LIS 60613 Information Needs, Seeking, and Use.
Knowledge management as a field of practice is still growing and evolving, picking up new practices and disposing of one's that no longer serve the field along the way, most of the projects that have been studied to this point are still unfinished, although project managers could distinctly point to the objectives of the project. It seems the strongest way to ensure improved knowledge management is to improve access to knowledge - capturing knowledge is obviously a key part to the KM process, but projects needs to recognize that finding the person with the knowledge one needs and then successful transferring it from that person is a difficult, but necessary process. The case study, created for KM 60301 Foundational Principles of Knowledge Management, looks at the O.C. Tanner Institute (my employer at the time of this project), examines their knowledge management practices, and provides recommendations for increased knowledge capture and management.